Do you need legal representation or personal help with your unemployment?
You have a few options:
Contact your legal aid provider.
Legal aid providers can help you with your specific unemployment claim. They may be able to represent you at an unemployment hearing.
Call the UC Service Center help line.
You can speak directly to unemployment representatives about your claim on this hotline.
UC Service Center help line:
Monday – Friday from 8:00 am – 4:00 pm (EST)
Videophone Service ONLY for ASL Users
Wednesdays 8:00 am – 12:00 pm (EST) and Fridays 12:00 pm – 4:00 pm (EST)
We recommend calling between Wednesday and Friday when the phone line is not as busy.
Contact your state elected official.
Your state representative or senator’s office can help answer unemployment questions. They can contact the Department of Labor and Industry about your claim.
Make an in-person appointment with UC staff.
UC staff are now available for in-person assistance at some PA CareerLink®️ offices. You must schedule an appointment ahead of time by calling a participating PA CareerLink®️ office or visiting the office in-person.